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  1. Rhinorhino

    H. 323 upgrade file location?

    Also the J179s configuration shows an IP address for the phone and server and Mask have been automatically assign to the phone by the IPOs DHCP
  2. Rhinorhino

    H. 323 upgrade file location?

    The J179 s actually creating a user extension number
  3. Rhinorhino

    H. 323 upgrade file location?

    This is my current setting in System/System:
  4. Rhinorhino

    H. 323 upgrade file location?

    Thanks I will make those changes. In the meantime this is currently what the phone is displaying after a reboot
  5. Rhinorhino

    H. 323 upgrade file location?

    Thanks the upgrade worked. I now see the H.323 sets with the upgraded SW with I look at them I SS. I was trying to get the J 179 to emulate the 9611 and I'm at this point in the Pic. Any suggestions?
  6. Rhinorhino

    H. 323 upgrade file location?

    After unzipping the H.323 upgrade files what location do I drop them in and do I need to do an Upgrade? Thanks
  7. Rhinorhino

    J series on 9.1?

    It's stuck:
  8. Rhinorhino

    J series on 9.1?

    Thanks. I just downloaded them. Do I load them in the embedded l primary folder or in a subfolder within the manager program? Thanks
  9. Rhinorhino

    J series on 9.1?

    By the way if I don't have that from where can you tell me how to upgrade it please in version 9.1. thank you
  10. Rhinorhino

    J series on 9.1?

    Pardon my ignorance but where would I locate the software level for the 9600 series phones like you showed in the display above. I'm looking around manager and I can't locate it. The 6.8.x
  11. Rhinorhino

    J series on 9.1?

    Thanks, I'm heading over there now and I'll try it out and post an update.
  12. Rhinorhino

    J series on 9.1?

    SHAUN E. how did you get them to work as H323?
  13. Rhinorhino

    J series on 9.1?

    Forgot to mention that it asked for an extension, password and actually created the extension in manager
  14. Rhinorhino

    J series on 9.1?

    BTW just for fun I connected a 9611g on an old IPO Small Office Edition I had in storage and it actually booted all the way to Contacting Call Server then displays lines a,b,c,d but then just keeps cycling Discover 292.268.42.1
  15. Rhinorhino

    J series on 9.1?

    Is it possible to download the files for a J series handset and use it on an existing 9.1 platform?
  16. Rhinorhino

    Customer doesn't believe abrupt power outage damaged equipment your thoughts

    Replaced 3 module ps, finally got the PC dive with vmp running again. Removed all non IPO power connections so IPO power is now isolated. Entire system of now back online after several hours of work.
  17. Rhinorhino

    Customer doesn't believe abrupt power outage damaged equipment your thoughts

    How would you all handle this issue with your customer. What would you tell them.
  18. Rhinorhino

    Customer doesn't believe abrupt power outage damaged equipment your thoughts

    Thanks for the replies. I feel that it's coming down to the customer just does not want to look bad in front of her boss that she decided to switch to DTV and then this happened and is causing her to pay for repairs and her boss has to see the extra bill. I feel she's trying to pretend it's...
  19. Rhinorhino

    Customer doesn't believe abrupt power outage damaged equipment your thoughts

    Hi everyone. I have a customer with an Avaya IP office in a small hotel with 100 rooms analog handsets version 9.1. I got to call at 5:00 in the morning on Saturday that the entire phone system was offline. I showed up in the first thing I noticed was that they had changed television vendors...
  20. Rhinorhino

    Review Caller ID before pressing Call Pick Up

    I have a user who is supposed to screen calls for another user at another desk. They're supposed to only pick up specific people calling in and they want to be able to review the caller ID ringing at the distant user's handset before pressing the pickup button and picking up the call. I've...

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