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  1. Luther Johnson

    AVAYA CM 6.3 - Call Park Groups - Configuration & Phone Setup

    I have a group of eight (8) extensions that need approx. four (4) Call Pickup groups created ? - is it possible? - On their 9608 phones....How are they dislayed so the light can be blinking on all their phones showing someone is in those call park groups?
  2. Luther Johnson

    Avaya One X Communicator 6.2 - Button Activation

    When configuring the Onex Communicator for an agent........the NORMAL Button is actively GREEN but when the agent logs in....the AUX-WORK Button not not stay active (GREEN) when the agent logs in..... and the AUTO-IN Button does not stay active as well after they press it. What am I missing...
  3. Luther Johnson

    Information - S8300 Server

    Hello, Our LSP HD died can this information is needed to programmed the new S8300 so it can be sent out before it is installed. Can I find this information on the SBC? System/Session manager? Communicaiton Manager? Or is this network information? Cdom hostname Cdom IP address Dom0...
  4. Luther Johnson

    ARS Routing Troubleshooting

    I have a user that informed me that they could not connect to a conference phone on Friday.... She was able to inform me what the conference number (toll free & number) and both does start with a "preceeding " one (1). I think I know what the answer is (the one is not needed) but now do I...
  5. Luther Johnson

    Powering Down the G430 Server

    We have an office that will be replacing its UPS System and had asked me to powerdown the G430. What is the best way to power it down? And also bring it back up In addition to check to see if the status says if it is down...and if it is up? thank you in advance

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