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  1. kj060988

    Avaya CMS How to search for repeated callers who got abandoned using call record table

    Thanks for the information, is there any way the count & sort can be applied to the standard call_rec report that CMS offers for the ICHI.
  2. kj060988

    Avaya CMS How to search for repeated callers who got abandoned using call record table

    Hello Please anyone can guide me how to get CMS report for repeated callers who got abandoned using call record table. Regards, KJ

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