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Hello everyone. I have the next situation: I need no dial a specifica pattern idk we can say 15321 just for the example. I add this pattern on de "uniform dial plan" table and send this patteron to the "aar analaysis" table. I created a new route pattern, a new SIP trunk going to the session...

Hi Sean655 thanks for you reply. The COR on extension A is the same COR on extension B. And the extension A can realize outward calls. The party restriction on COR are set in none. Calling Party Restriction: none Called Party Restriction: none Another idea? Regards!

Hi everyone! I have a situation with an especific type of transfer. The situatios is: The extension A call to the extension B, then the extension B initialize the process of the transfer to an external number, for example a mobile number and its okay the called number receive the call an he can...

Hi everyone. My teamwork and me have a situation where we are trying to offer a solution for a Supervisor. The solution consist in this scenario: He want to stay at his home and randomly choose an agent to monitor from his cellphone using avaya workplace and utilize the Service Observe FAC and...

Hi everyone. has anyone seen this message before? Actually there was a thread here but it is so old and i want to know if exist another solution besides the one given in that thread. (https://www.tek-tips.com/viewthread.cfm?qid=1770056) Because i had this problem on 3 phones 1408, my solution...