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Thanks curlycord. I changed those unused lines to Public and removed the 8 assignment from Pool A. Much cleaner. Plus, dial 9 for outside line now also works. I did find those docs and have retrieved a few of them. Plugged a USB into the front port and started backups. Jim

As a follow-up - I assigned unused lines 62, 63 and 64 to Pool B. Pool B has no sets assigned to it. I can now dial 8 and get line 61 dial tone. It seems to work, but I'm not sure this is the correct way to accomplish this. Jim

Although we have Comcast, they're only providing 1gps internet and don't provide any phone services for us. Thank you for the response. Jim

Thank you monkey101. That was the issue and I can dial an extension at the dial tone. I assigned Prime Line Pool:A to the analog set and assigned 8 to Pool Code A. However, when I dial 8 on the analog set, it's trying to use line 64 and gets no dial tone. I only have line 61 and can't find a...

Good evening, In an attempt to narrow down my Caller ID issue on the BCM50e, I've connected an Analog Set w/CID (on 233) to the BCM. I have assigned the set to trunk (061) and selected Prime Line as Line:061. I can receive calls on the Analog Set and after the second ring, it does display...

Good evening, In an attempt to narrow down my Caller ID issue on the BCM, I've connected an Analog Set w/CID (on 233) to the BCM. I have assigned the set to the trunk (061) and selected Prime Line as Line:061. The 7324 is currently not connected to the BCM, but it also has a Prime Line value...

Good afternoon everyone, I just brought up a BCM50e with the latest Rls 6. Everything seems to work as expected, except for Caller ID. I have one trunk and one 7324 telset set up. I can manually switch the trunk connection between 2 trunks which I'm doing for testing. The issue I'm having...