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WOW! thank you all for the helpful responses! Although tempting, its just not worth the risk of internet connecting the ip500. so, we are probably going to look for other solutions as the time and expense of configuring an SBC for a temporary situation is not justifiable. I'll look into the...

That might have to be the option we go with. In my opinion, the user experience of using a HardPhone is preferred by most as that is what people are used to. Using a softphone, although technically the same features, takes some getting used to for some people. It's a shame that internet...

@derfloh Thanks for the reply! It is VERY unlikely others will be allowed to work remotely as the boss is very anti-remote work. he likes to be able to walk in to your office and see you LOL. This employee basically said he will need to quit if working remote would not be possible. What's more...

Thank you for the reply qtelcom! That would have been my plan but the remote user has a dynamic IP address from the ISP so filtering traffic by IP won't be possible. Is their a way to tell the IPO that it is only allowed to connect to the phones that I have manually configured and authorized and...

Hello! I've been assigned the task of finding a solution for a single remote user to access our phone system. We currently have an IPO500 v2 11.1 with j179 handsets. we would like to be able to send the remote user a j179 handset to be able to connect to his home network and be able to reach the...