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  1. VinGtech

    SIP 503 Service Unavailable

    critchey I can now see the number being sent as per below SIP trace, however I am still getting the same error. Where am I going wrong I am using Internal data, on the SIP tab for the user what do I need to use? its currently setup as the extension number 17:28:02 680994073mS SIP Rx: UDP...
  2. VinGtech

    SIP 503 Service Unavailable

    The source for the SIP Trunk is a GSM Gateway Box, created a SIP Trunk to Avaya IPO Server. Can you please share the shortcode format?I configured internal data and it did not work.
  3. VinGtech

    SIP 503 Service Unavailable

    I was just trying various options. Initially I used auto, then I used internal data but the error is still the same. 503 Service Unavailable
  4. VinGtech

    SIP 503 Service Unavailable

    Find ICE configs https://files.engineering.com/getfile.aspx?folder=fe6cbdac-251e-4294-aa6a-7b32fa007d33&file=ICE.PNG SIP Call Details configs https://files.engineering.com/getfile.aspx?folder=cc352551-16a2-42f3-ab9f-30e30836d32b&file=call_details.PNG...
  5. VinGtech

    SIP 503 Service Unavailable

    Hi Guys, I have created a SIP TRUNK between a GSM Gateway and Avaya IP Office and its registered and In IDLE state. Having issues making an Inbound and Outbound calls where I get the error "SIP 503 Service Unavailable" via SIP Trunk. The Trunk is in service and in IDLE state, but can get to...
  6. VinGtech

    IM not Working on IX Workplace

    I just got it to work after a came across another similar Ticket. What happened is, the Feature was working when I had a few users for testing. When I uploaded the all users form the organization(About 320 users), Some users had apostrophes(') on their names. This caused all the fuss on the...
  7. VinGtech

    IM not Working on IX Workplace

    2022-02-15 17:02:30.895 E [23540] [CSDK] CMessageServiceFacade::GetSelfAddress() Provider of type XMPP does not exist. Got this error on XMPP logs
  8. VinGtech

    IM not Working on IX Workplace

    Yes default Messaging system has been set to One-X portal All users have Power User Licenses Ports are open as well, I can telnet to the configured ports. Presence is however working.(Weird) One X portal is running on the same box as IP Office. Not sure what is missing. Kind Regards
  9. VinGtech

    IM not Working on IX Workplace

    Hi team, I have gone through a ticket thread on enabling the feature. One-X Portal is part of the main server Version : IPO11.1 and Ix workplace 3.24 XMPP and Host name is correctly configured as well in One X Portal(Used the IP Instead) The feature was working earlier then stopped working...

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