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Hi I need to download AVAYA IP Office Manager version 10.1 (69). Anybody please guide/assist me from where will I download the authentic software? Regards

I cannot see this SIP Trunk option in IP Office Manager. Can you please guide me on how to check SIP Trunk and make the settings?

Hi We have been facing the below problem for a couple of months. If any employee transfers any call to the other employee, it shows EXTERNAL on the screen of the other employee rather than the phone number. We are using AVAYA IP phone 1608I-blk models. Any solution, please? Regards

Dear TouchToneTommy Many thanks for your assistance. I was able to assign IPs manually. Really appreciated. Regards

The DHCP issue will be fixed but not now. I am asking for the manual assignment of IPs to the IP Phones. Is there any way I can assign IPs manually?

Hi We have AVAYA IP Phone 1608-I BLK and IP500 V2 8.1 Our DHCP server is not working properly and that's why if I connect an IP phone to the network, it is not getting the IP from the DHCP server, but the IP phones already connected to the network are getting IPs. I need to assign IPs...

How to access the SD card primary folder? I am new in this field AVAYA.

We have AVAYA IP Phone 1608-I BLK and IP500 V2 8.1 I checked IP Phone Manager thoroughly but could not find the hold files. How to upload new and correct music on hold files. I recorded the greeting voice through local recording *8101

I tried the below as per your instruction *341# *342# *343# *344# and I can hear the old greeting voice and I want to remove this permanently because even when we try to transfer our internal or external call to other extension by pressing the TRANSFER button, we can hear that voice. Please...

Hello We have AVAYA IP Phone 1608-I BLK and IP500 V2 8.1 When someone calls internally or externally to any extension/employee and if that employee makes him hold by pressing the HOLD button on the phone then we can hear the voice (Welcome to our company. If you know the extension please dial...

OK But if anyone does not know, there should be some method of knowing about the kind of trunks. If you know that method, let me know please. I will check and let you know what type of trunks we are using.

Hi Thanks for all the replies/responses. How to find whether we are using SIP lines, IPO, trunks? Please guide me. This issue is for every outgoing call, also for international calls. Internal Extension calls are working fine. We are using the following: AVAYA IP Office R8.1 Manager AVAYA...

Hi We have AVAYA IP Phones. Model- 1608-I blk We have been facing a serious issue and the issue is we need to dial any number several times before it gets connected to that number. This is happening for both local and international calls. This is really irritating and time-wasting for us...