@critchey, thank you for the response. We do have a public IP associated with the Avaya. There is a firewall in between, but it's doing full cone NAT. Is it worth pursuing a more restrictive NAT type? Otherwise, we pulled a list of firewall rules and sent them to our VOIP vendor, but they didn't...
Hi all! Long time listener, first time caller. I hope this is allowed and in the spirit of the forum - this is a general request for ideas.
My office is currently struggling with an IP Office 500 that locks up periodically. We are not VOIP people specifically, just IT jacks and jills of all...
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