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  1. CSI_Guy

    External Call Forwarding

    Hello all, I am trying to setup external call forwarding. I know we had it setup before, but after a recent power outage and setting up the system from scratch, I cannot seem to remember how we did it. My notes say: "Call Forward to Cell" - Feature 4 - 9 - 1 - (123) 456- 7890 [9 + phone...
  2. CSI_Guy

    Issues with AA Customized Menu Prompt

    Hello, so after rebuilding our phone system after a power outage ( see https://www.tek-tips.com/viewthread.cfm?qid=1817918 ) it seems I am still in need of a bit of help. Currently, everything is working as it should - the issue is when we are closed. It plays the business closed greeting...
  3. CSI_Guy

    Issue Rebuilding StarTalk Auto Attendant & CCR

    My hero!! This had me completely stumped! I certainly do not remember doing this during setup or PRI upgrade, but this will definitely be bolded in my notes from here on out! I am not sure which worked, I assigned both and voila!
  4. CSI_Guy

    Issue Rebuilding StarTalk Auto Attendant & CCR

    Hello everyone, We recently lost power and came in yesterday to a bunch of inactive Feature codes & no Voicemail and no Auto Attendant. We had our tech come and diagnose the situation - seems the unit is fine but the power issue wiped out the flash memory. Running StarTalk Flash 1.9.00 So I...
  5. CSI_Guy

    Moving General Delivery Mailbox - Message Waiting etc.

    Hey, thanks to you both! I wasn't sure if changing anything on the ext.100 properties would break the General Delivery MB, but sure enough I was able to change the extension in there to the correct extension. Much appreciated! ^_^
  6. CSI_Guy

    Moving General Delivery Mailbox - Message Waiting etc.

    Hello all, I've used this forum for many years, this is the first issue I cannot seem to find an answer to! I am trying to move the General Delivery Mailbox, in the sense of whose phone the "Message Waiting" alert appears on and has quick access to view the General Delivery messages. I...

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