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  1. Seb.Jenkins

    Mitel phone stuck on DHCP Discovery

    OK so the workaround to get these users working has been to assign a static IP address to the phones (5320e) - once this is done then they work fine Someone also suggested changed ethernet mode on the router from Gigabit to Fast Ethernet but we haven't tried that
  2. Seb.Jenkins

    Mitel phone stuck on DHCP Discovery

    Well we have other users on SKY without issues but of course not everyone has same router hardware depending on their broandband package, age of subscription etc etc
  3. Seb.Jenkins

    Mitel phone stuck on DHCP Discovery

    Agreed, very frustrating! I can confirm we have replaced the phones (5320e) and also the PoE injectors too...problem all points to the routers I think but SKY support say no
  4. Seb.Jenkins

    Mitel phone stuck on DHCP Discovery

    They are SKY routers so no, I wandered if a firmware update was the case but SKY deny that they have updated them
  5. Seb.Jenkins

    Mitel phone stuck on DHCP Discovery

    During the pandemic,we configured some telesales staff so that they could take MiTEL 5320e desk phones home...I believe they are using Teleworker licences and are connected to their routers over ethernet via a PoE injector. All have been working absolutely fine for ages until suddenly one day...

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