Search results for query: *

I have a customer who is looking for basic call reporting/accounting from their TDE100. They're looking to see incoming and outgoing calls, from individual extensions, ICD Groups, the number called, etc. Back in the day, I was told that PanaLog was the answer to this however they are no longer...

I tried that too to no avail but am trying to access the US v9 Is that different?

Hey all, Since Panasonic discontinued, our company- like many, have been pretty much selling hosted services nowadays. There are many great hosted solutions out there, but for some businesses, we feel like an on-premise would still be ideal- whether it be for lack of data cabling, or high...

Hello, I have a prospective customer who will be replacing their ShoreTel system with an NS700 (due to licensing issues). They would like to be able to manage their voicemails from their computer screen- more than just the voicemail to email feature. The Outlook plug-in appears to give some...

I have a customer with Charter SIP Trunks and a Panasonic NS700. At 15 minutes exactly, the user is unable to hear the other party, but the other party can hear them. BTS believes it to be either a carrier or firewall issue and the carrier believes it to be PBX or Firewall. Charter's SIP Gateway...

Hello All, I have a customer with an NS1000 that is utilizing the MRG for their 12 Receptionists, with NT500 series phones at their homes. This has been working fairly well since we implemented the setup about a year ago, with the exception of occasional reboots of the user's ISP equipment...

Hello, I have a customer that is moving away from Windstream and switching over to Spectrum for both PRI and internet. The customer has 5 locations that are all on the same PBX, which is located at their main location (let's call it "Site A"). They have a TDE100, with digital phones at Site A...