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call_rec
hi all, this might be an easy one. Using the internal Call table for Call records. Showing that the disposition code is a 3 but also showing an agent answered. Is this possible? is it that the call RONA'd/ I am not accustomed to call_rec tables, in my past life we used the ECHI...so there are...- Mklopp
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- Forum: Avaya: CM/Aura (Definity)
