All,
I appreciate the frustration with my lack of detail and apologize - I'm out of my depth here and appreciate the attempt to advise. Let me try to be more specific -
I've been relying on system guidebooks that were given to me and that is my only resource, on top of this website. I went...
Essentially I've inherited an admin position where no one else can advise me on what to do with the phones. At first, the phone rang directly to mine but it also rang to a coworker and they requested to have that removed from their phone but now it no longer rings to me, but to someone else...
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