Thank you all for the help! I used the system monitor and system status to determine a user had a follow me to the user that was getting called. It was too simple and I should have caught that yesterday. The two employees work in two separate areas of the business so somehow they accidentally...
Greetings:
I have a employee that is not in a specified hunt group that phone started ringing with the hunt group. I have checked the hunt group, etc.
Where to look now?
Best,
MM
Greetings:
I have an issue where I know our main group (incoming calls) forward to a secondary hunt group after so many rings. This works and it has been tested. The issue I have is that I cannot find where it is configured in Office Manager. The main group has NO overflow set, yet it still...
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