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Hunt Group Issue
Thank you all for the help! I used the system monitor and system status to determine a user had a follow me to the user that was getting called. It was too simple and I should have caught that yesterday. The two employees work in two separate areas of the business so somehow they accidentally...- mmeredith
- Post #5
- Forum: Avaya: IP Office
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Hunt Group Issue
Greetings: I have a employee that is not in a specified hunt group that phone started ringing with the hunt group. I have checked the hunt group, etc. Where to look now? Best, MM- mmeredith
- Thread
- Replies: 5
- Forum: Avaya: IP Office
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Tracing Hunt Group Overflow (IP Office v 11)
CalgaryJeff: That is EXACTLY what was configured. Good call! I thought I was going crazy! Thanks again everyone for all the help!- mmeredith
- Post #8
- Forum: Avaya: IP Office
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Tracing Hunt Group Overflow (IP Office v 11)
The main DID points to the main hunt group. I've checked all of the members of that group and cannot find a forward to the next one.- mmeredith
- Post #6
- Forum: Avaya: IP Office
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Tracing Hunt Group Overflow (IP Office v 11)
This is VoiceMail Pro.- mmeredith
- Post #3
- Forum: Avaya: IP Office
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Tracing Hunt Group Overflow (IP Office v 11)
Greetings: I have an issue where I know our main group (incoming calls) forward to a secondary hunt group after so many rings. This works and it has been tested. The issue I have is that I cannot find where it is configured in Office Manager. The main group has NO overflow set, yet it still...- mmeredith
- Thread
- Replies: 8
- Forum: Avaya: IP Office
