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Has anyone had any luck setting up from scratch a Workstation 6? im testing my first one. Im my organization weve only ever used Workstation 5/5a up till now. I am not sure how to get it to work. Ive changed the network node to reflect windows and CAL'd i got screen template errors and my...

I will post what ended up fixing my issue incase anyone comes across this thread looking for help: On the KDS computer, open file explorer. Go to folder C:\Micros\Common and edit the folder called “Cert” to cert.old and copy it to the desktop of the profile. Open Database Manager on the...

I can recal this KDS2 as KDS4 for example and it works fine. Recal back as KDS2 i get the error "connection failure" "unable to connect to the server" this happens whether discovery mode is on or not. Pressing cancel will let the KDS load perfectly fine and show the orders. any ideas...

Hi, we have a workstation that seems to be missing the CTutil.exe from its workstation. Anyone seen this before? We try to cal it to connect it to the manager computer and it goes right until the end and gives an error "Encryption Initialization Failed" we check the 3700d log and see that the...

it will just spin the loading wheel indefinitely. if i restart my micros server it seems to work for less than 24 hours and fails again i dont see anything in the 3700d log regarding reporting i went to the micros\reports folder and replaced the rpt files incase of corruption on the files i...

Hi, we have to begin replacing our servers due to windows OS being out of date. In this process we will be either building new stores on the EM Server or reusing existing stores. If we reuse existing stores we cannot receive up to 800 packages into the store at once, it isnt feasable to us...

hello, i recently upgraded from RES 5.5 to res 5.7 on our EM server and applied the EM 5.7 piece on the servers in our environment. i suddenly started getting this message after about 5 successful deployments. i have highlighted the error in red that i see recurring. this is the log file...

anyone upgrade a store to RES 5.7.0 or higher and run into any issues with POS stations with these models? Micros workstations 4, 5 and 5a?

Hi Folks, I have a database file .mbz5g2 made in 2016 that i have been importing in as a shell database but it is old and we do a lot of changes to it when i use it. i have a clean new store setup with most of my changes and i would like to use it instead as a source for my database. I did a...

There is no display layout that we have to use. Its just what we have used since going solo from Micros Support, its what they used on our environment from conception. are you aware of how to shrink the sections i still have large and / or have a different way to display?

Hi, I have recently tried to adjust my number of Chits per KDS to add more items on screen due to increase in delivery options and not having enough space on the KDS. i used to have 5 Chit columns. I set it to 7 and shrunk my order type font and menu items font to 10. Can anyone tell me if i...

Hi, Occasionally I get workstations that prompt to "Close Cash Drawer" even though the drawer is closed after a transaction. We cant get to go away until rebooting the till and next order it does it again. I know something is broken i just cant find out what it is. I go into POS...