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Outbound transfer from AA issues
Sorry for the bump, I was on two weeks annual leave and it appears my counterpart did nothing in the interim... I setup a forward internal extension which, when dialled internally from another phone works and forwards the call out, however when forwarding from the AA still doesn't forward out...- Adzithelast
- Post #5
- Forum: Avaya: IP Office
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Outbound transfer from AA issues
Thank for the speedy reply - yes, I can transfer incoming calls to the number. I just tested now by calling in from my mobile and then manually transfering to the number and it worked.- Adzithelast
- Post #3
- Forum: Avaya: IP Office
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Outbound transfer from AA issues
Good afternoon, These forums have been a saviour while I have been configuring the Auto Attendant feature of our (ancient) Avaya system. I have an issue that I can't quite work out and that is how to direct the AA selection to an outbound call. Customer calls, presses option 1 for department...- Adzithelast
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- Replies: 6
- Forum: Avaya: IP Office
