Trying to set up an after call survey but am running into an issue with the Return Destination. The call comes in on the Avaya and is transfer to an IVR. Call is transfered back to the Avaya where the VDN sets the return destination. The issue is the value isn't being set. What am I missing?
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.