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Return Destination Issue
That was the first thing I tested. I tried every possible combination on the VDN's with no luck.- mjhough
- Post #3
- Forum: Avaya: CM/Aura (Definity)
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Return Destination Issue
Trying to set up an after call survey but am running into an issue with the Return Destination. The call comes in on the Avaya and is transfer to an IVR. Call is transfered back to the Avaya where the VDN sets the return destination. The issue is the value isn't being set. What am I missing?- mjhough
- Thread
- Replies: 2
- Forum: Avaya: CM/Aura (Definity)
