This is working now. Sorry, I overlooked the traffic path on the affected tunnel. It was missing a policy which for whatever reason TAC team did not identify as an issue.
Thank you all.
The two networks can reach each other. The vlans are all class c networks, but the tunnels are configured for class b or /16. Also for verification, I went over the network & tunnel setup with tac team, which verified the devices should all reach each other.
Meaning: networks setup as examples...
Recently, we are no longer able to dial by extensions between offices. The offices are connected via ipsec tunnel with all ports allowed between the offices. I can dial direct numbers xxx-xxx-xxxx, and it works fine, but when dialing by extensions, it rings, when the person pick up, there is no...
Recently, we are no longer able to dial by extensions between offices. The offices are connected via ipsec tunnel with all ports allowed between the offices. I can dial direct numbers xxx-xxx-xxxx, and it works fine, but when dialing by extensions, it rings, when the person pick up, there is no...
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