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Yes please, the most simple sophisticated method please [wink]

No sound probably network /firewall config. Possibly audio device settings in microsip. Could also be a codecs issue but mine worked with no codec changes. When you make a call and pick it up, do you get a green or red, phone icon in the bottom left of microsip? My problem was one way audio...

In Mitel server gui add a device. In the service profile tab change the device type to "generic sip phone" service level full, in service details ensure the appropriate class of service and class of restriction and sip device capabilities option is selected. Sip capabilities refers to what is...

I had set up a generic sip phone and had attended transfer working all ok, I swapped numbers with another phone and I am now getting a forbidden message, even when I swap the numbers back. The cos + cor are the same, what have I missed? Argh, multicall key assignment on the sop device needed...

Basics! Added #8ext as a contact which can be clicked to pickup 800. (I am learning, had the thing for years adding removing users but it just keeps doing its thing so never really had to do too much with it until now)

We have 8 main lines that form our main number hunt group 800. These lines are setup on the main reception phone 5224 ip phone. I want a sip soft phone extension to ring at the same time when the main 800 rings as I cannot get the softphone to work with pickup groups due to blf/dss presence...

Thanks Billz, I did have the softphone in extended mode, what I needed to do was simply dial the number I want to transfer to and then the attended transfer option becomes available. I had been thinking you would press the attended transfer option then dial the number as you do on an actual ip...

Its ok, its working!

Do you have to do anything special to enable supervised transfer for a softphone setup as a generic sip device on a mitel icp 3300 v 8.0 sp2? There is an attended transfer option on the microsip client I am testing but it is grayed out. The ip 5224 phones we have can do this. The conference...

I installed microsip and setup my first ever generic sip account on the mitel icp 3300 as looking to get rid of our 5224 desk phones due to their age. Seems to work okay except I am periodically getting locked out, seems to be when I double click a number in the microsip log to redial it, but...

It s the servers inbuilt mailbox system. How do I send it to an ACD path, is it relatively straight forward? What is a RAD HG? Also another option would be just to manually forward the phone directly to another mailbox with the alternative message, is this possible? At present if I forward to...

Hi, we have a mitel 3300 MiVoice business. Our main number is 800 and at present night 1 gives the standard opening hours message and forwards the voicemail. I would like to set night 2 so that there is a different message. Is this straight forward to do, what would the steps involved be? Is...