Search results for query: *

My "after" was set to 8. Setting it to 0 did the trick on mine. I didn't look there as it has affected everyone so I can only assume it is a default setting. Thanks for the help!

Hello All, I am hoping someone can help me with some Word macros. We have several macros that were created long before me and up until recently they worked find using Office 2016. However, we have switched over to Office 2019 and now they work but not quite right. What I mean by that is...

I agree...it is not they way I would have done it. And, further investigation, I think someone made some random changes without checking everything. I found another vector that points to this one, but it goes to step 27 which loops to a message that is, according to this routing, supposed to...

Thank you! I was creating a visio doc of the routing (I like to see call flows) and made a note to remove step 3 which is pointless. It is set up to route calls to our main attendant. If no one is signed on in skill 7 (one of the two attendants) it transfers to 7065. 7065 is a hunt group...

Hello All, I have a question surrounding routing. I may not have the most knowledge on routing with Avaya but this routing (see attached PDF) doesn't seem right to me. I don't know who created this vector, but it was created long before me. My question is, how does this actually route to any...