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I installed now IX Workplace on another PC and logged in as the service user. This one will only be used for changing the twinning number and will be accessed via Teamviewer. Thanks to all for the great support :)

@TouchToneTommy: On physical phones (1616, J1xx, ...) it works perfectly, but on IX Workplace i get an error (i think, i can't just switch the user there)

@TouchToneTommy: Sounds good, i will try and let you know :) @derflo: No applicationserver, no OneX Portal @budbyrd: Unfortunately there is no fixed schedule Thanks for the answers Daniel

They have all there own mobile phones, without IX Workplace. The redirection to the service number is done by a time profile to a "special user" where the twinning is set. They have no phone in office. Only the boss and the office worker have an IX Workplace on their PCs, no physical phones. Daniel

Thanks for the answer :) Unfortunately the customer wants to have it as easy as possible. He is not willing to enter more then one shortcode for changing the number... Daniel

Hi, I have the following scenario: A customer has a weekend service, which is managed by different employees. In the IPOffice I have a user whose twinning number is changed depending on the employee on duty. This user has no login. Until now i did it by using VMPro and shortcodes. But i had to...