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Someone from our team contacted support and got it fixed not sure how they fixed it.

5.5.3

Yes I did sadly it did not work.

Thanks for reply sadly I am not handling the EM part only have access to store level but definitely will convey this to the guy who is handling EM. Will let you know for sure if this works. Thanks again for your response :)

I have tried to copy an existing item item as well. Just can't figure out that how it keeps on working fine unless there is a packet push from EM. As soon as the packet is received price tier goes blank

Really need some help on this.

Hi jimmymcp02 Thanks for your reply, Is this any way related on how this cafe is setup in EM or I can do a change in Price Tier at store level. If you see the screenshot attached it is all greyed out and non-editable. Here is what I tried I created a new record for the menu item with the same...

Hi, I think you can try to navigate to EM Folder and go to Utilities. There you will find setstore.exe. Turn off the data database and run it. Select Setup as Non EM store. Please let me know if this helps. Thank you and Be Safe.

Hi, Thanks for replying we will not be able to upgrade to 5.7 there is a constraint for that. By receive I mean if anything is pushed from the EM server and receive.exe is executed. Thank you

Purge Historical Totals is giving error in 3700d logs ri May 29 00:15:01 2020 | SERVER | AutoSeqServer | 0 | Autosequence 10211 step 9 of type S has begun. | Fri May 29 00:15:01 2020 | SERVER | AutoSeqServer | 0 | Purge Historical Totals | Fri May 29...

PLease let me know if this can be fixed I am using 5.5.3https://files.engineering.com/getfile.aspx?folder=9ab3e5c5-a419-4208-804f-b1ca6e047a84&file=Price.jpg