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Well, we got the place we bought it from to send another phone with a new power source however, the same issue is still occurring, it resets itself at :58 past the hour and now we have another user at a different location and hers is resetting at :01 past the hour, any other ideas?

Thanks for the guide, we will double check everything and get back next week.

We tried the phone last night at a different site with same result, the unit is powered with a regular power supply that plugs into the wall that came with the unit. We bought 15 of these that were reconditioned and all came with new power supplies, this is the only one with this issue.

We tried different ports and cables but didn't fix, it restarts at :58 past the hour every hour, weird. I am having the user take the phone to another location to see if it happens there. Any other ideas?

Yes, windows 7 is supported and I followed the instructions and was able to get the software to download successfully, however, when I run the software I almost get to where I need to be and get the errors in the pics

I have several of these deployed for my office. All of a sudden last week one of them starts shutting down and restarting every hour on the hour, any idea why this is happening. It's causing dropped calls.

I installed IIS and retried the installation and now the error is that IIS isn't configured, anyone have any ideas on how to configure it?

I tried to download and run it on a windows 7 computer I have and am getting a new error now: "reporting for contact center installation cannot continue without IIS version 5 or later installed" Any help would be appreciated, I do not know what IIS is

Hi All, I just had a BCM450 R6 with all the patches installed in my office. I am trying to get the reporting software working. I can download it and run it but about halfway through the installation I get an error that reads: the type initializer for 'System.Management.MTAHelper' threw an...