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Thanks a lot for your support the carrier has a problem with the trunk. BR Pedro

do you mean to change the dialing plan table to 2?, just let me tell you that there was nothig in the table and even then the call dropped but just for the 10 digit dialing, it is possible that there is something else?

I will try this and lets see thanks a lot

that is what i was thinking but even then the 10 digits dialing call is dropped

Dialing plan table checked and there was nothing defined in table 1 which is the one is used for all trunk groups, i change it to autoassign table as A which is something like this. No. 1 in Dialing Plan Table 1: N11 No. 2 in Dialing Plan Table 1: NXX NXX XXXX No. 3 in Dialing Plan Table 1...

where can i change or add the new 10 digits dialing, the interace i have to acces the pbx is the Unified maintenace console.

currently the central allows dials to 7, 12 and 13 digits. This will change in Mexico to only 7 and 10 digits, when I check the COS in all extensions is 1, however when dialing 10 digits the call is dropped, have to said that currently it is possible to dial using old and new ways of dialing...