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They were assigned within DSP Resources. I've solved it now however - I completely reinitialised the system then set it up again and now it appears working. Thanks for your advice and assistance!

If I dial 500 internally it just rings - doesn't answer at all - it says 500- voicemail 1 on the display though. Do I need to initialise the system after installing the new cards perhaps? i'll check the cards

I haven't changed anything in the UM settings other than setting the custom service. What would the procedure be to manually setting the UM ports? I've read elsewhere that UM isn't active by default and needs to be activated is this not correct?

As an update to this - have installed both a 2GB Panasonic UM SD Card and DSP-S card into the system now. Have allocated 10 channels on the DSP card to the UM system. Have got DIL Set to point to 500 um group 1 on the night settings. Have recorded and uploaded a custom prompt for the night menu...

Right i've ordered a Panasonic UM SD card and also a DSP card. Thank you for your advice so far and if I get stuck once i've fitted the card's i'll be back!

I do not have a DSP card installed - only what the standard unit comes with and have an LCOT6 card for analogue line support which is what I am using. I have a standard 32GB SD Card installed into the system - I noticed that there are Panasonic specific SD cards - are these needed or do I just...

So i've recently setup a Panasonic NS700 system in my office and am having a little bit of trouble in setting up an automated night message when the system is in night mode. The system can make and receive calls no problem and with the way it is set at present it doesn't ring any of the phones...