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@ kwbMitel, I want to thank you and this forum, changing the night bell settings in form 18, allowed me to then make changes in form 14, and allowed the day, n1, n2 settings to actually work. Customer's main attendent now rings and then fwd's to an auto attendent/menu mailbox when they put...

the alarm port on the front of the mitel is wired into the valcom overhead system, i think thats what sends that into the paging system.

verified COS options were enabled. I can set day/n1/n2 modes to go to an extension and nothing happens at all. main LDN will ring 5 times on the console set then goes to overhead paging beeping/alert. its like the day/n1/n2 settings aren't doing anthing. What i'm trying to do is when placed...

Thank you! that make sense, so you aren't forwarding the extension to voicemail, your forwarding the incoming CO line/LDN to a mailbox. Not a hotel, just a large business office. I will dig into what you mentioned tomorrow morning, will report back with results!

I am trying to get this SX 200 configured so that when you call into the main line it automatically goes to an Auto Attendant with choices to press 1, 2, 3, 4 etc to be sent to an extension. This system has the embedded voicemail. The attendant console is tied to extension 100 and 0 for the...

The other strange part, if i dial other 3 digit extensions like 506, 507, 460, etc, etc, from the AA i hear "You are being transferred to Five Zero Six. It recognizing all 3 digits of it. only the 300's extensions is it picking up only 2 digits. Could that be something in the systems dialing plan?

Yes, I have the express messenger software. I will take a look at the form 19 idea on Monday. Any idea why its saying transferring to "50" and "51" rather than 350 or 351?

I have an older SX200 that my company maintains (telco) It has express messenger for VM and auto attendant. The scenario is this: There is a Hunt Group with 12 extensions. Hunt Group access code is 350, extensions in group are 351 - 362. From internal They can dial 350 and it will hit the...