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  1. sayed1

    chubby and humming voice in the Prompts which playing through avaya aura media server of ACCS

    chubby and humming voice in the Prompts which playing through avaya aura media server Which connected with accs r7 and ipoffice r11 when trying to call accs sip user through any other extention the call is routed and we can hear prompts and can choose ivr option and the call routed to the agent...
  2. sayed1

    Avaya Workforce optimization select

    We make integration between avaya workforce opotimization select 5.2.2 and ipoffice r9.1 and when the supervisor make any evaluate to an agent interaction the interaction appear to the agent to make agent see the interaction and the voice call and push on accept button my question is (Is there...

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