I would have to find out from my field tech, but the UCP and the VCIM were just updated recently. As of last Wednesday we may have found the issue. There is a setting that does something along the lines of one button transfer to the last user transferred to. We are thinking that it may be...
Martin,
The system is the UCP100 iPECS.
This only seems to occur when the call recording server is function, as soon as we turn it off the problems go away.
The recorder is an iPCR.
Thank you sir.
Hi All,
I am new to this forum and new to the iPECS system. I am having an issue where a client of mine has users hearing other conversations while they are on the phone. This seemed to coincide with turning on call recording. We disabled the call recorder and the problem stopped for a...
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