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  1. Joey Humphrey

    One way audio issue

    For the IP phones I would make sure that "allow direct media path" on Extension/voip is unchecked for starters. That always caused issues on remote phones. Since its intermittent I would lean more towards the carrier on a PRI call.
  2. Joey Humphrey

    Button labels disappearing on add on modules BM12

    Update on issue. Last night I applied SSP8 from SSP3 as well as patch 02.0.229.0-28126. When I came in this morning I rebooted the phones and the labeling did not disappear. I dont know if it was the rebooting of CM after the patches were applied or if it was the patch itself. Either way it...
  3. Joey Humphrey

    Button labels disappearing on add on modules BM12

    I have made other changes since the screen shots that I sent as you can see in the programming. I am going to be updating from SSP3 to SSP 8 tonight as well as updateing the CM bin files to this version. I need to update to 02.0.229.0-28126 as well as SSP8. I have 3 ESS's that I have already...
  4. Joey Humphrey

    Button labels disappearing on add on modules BM12

    Thanks for taking a look at this. Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7
  5. Joey Humphrey

    Button labels disappearing on add on modules BM12

    I have a few 9608 phones with 2 addon modules BM12. For some reason when the phone reboots the first module will lose all of its labels. We do have a backup utility server and if I do a manual restore I get a message that says "Retrieval successfull". The AD 25 used to say HOME, the AD 26...
  6. Joey Humphrey

    Media Encryption

    Thanks for that info. Ill give it a shot. Thanks.
  7. Joey Humphrey

    Media Encryption

    If I turn media encryption on in CM is it service affecting?

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