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  1. Kinoss

    In-Skin conversation recording (*78) arent forward by email to user

    Hi, Thanks for your help guys, I’ve fixed the problem. As AKgreatland mentioned, email sends differently for a recorded call versus voicemail to email. For recorded call, email used is user’s 47-02-21. For voicemail, 47-18-08 is used. SMTP specified in 47-18-02 is used for both emails. As in...
  2. Kinoss

    In-Skin conversation recording (*78) arent forward by email to user

    Thanks for your time @AKgreatland : I’m in the impression that the recorded call to email isn’t able to authentificated himself to the SMTP. Do you know where I can edit the setting for recorded call to email? @ belevedere Licences should be fine, I’m using 42 VM right now Gotcha, I’m not...
  3. Kinoss

    In-Skin conversation recording (*78) arent forward by email to user

    Hi guys, Thank you for your answers @John Robertson: In 47-18: InMail SMTP Setup, the parameters are already defined. They work well because users receive e-mails for each standard voicemail messages they receive. In 10-12, the WebPro's IP address is filled in section 10-12-09. For 10-12-01...
  4. Kinoss

    In-Skin conversation recording (*78) arent forward by email to user

    Hi, We’ve a NEC SV9100 9.0 and we’ve problem, in-skin conversation recording (*78) arent forward by email to user. It used to work fine, but for now on, the user doesn’t receive is recording by email, but the recording stills go in the user’s voicemail. If user receive a normal voicemail, he...

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