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Nortel BCM400 - All calls being directed to the General Mailbox instead of Auto Attendant
This issue has been solved I believe. Turns out the secondary reception phone was set to forward all. On this phone the main line does not have a mailbox causing it to likely go to the general mailbox.- Vanholls
- Post #3
- Forum: Nortel: Business Communications Manager BCM
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Nortel BCM400 - All calls being directed to the General Mailbox instead of Auto Attendant
We are currently running into an issue where all external calls that are incoming are going to the general mailbox instead of hitting our auto attendant. We have performed a restart on the system to rule out that a restart was not required. This was working previously and randomly started to...- Vanholls
- Thread
- Replies: 3
- Forum: Nortel: Business Communications Manager BCM
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Nortel BCM 400 Issue with Physical line and volume
We currently have an old Nortel BCM 400 that we are having two different issues with. The first issue we are having is calls randomly at times are very quite. The next call after can be loud without any issues. This seems to happen with only external calls coming in. The second issue we are...- Vanholls
- Thread
- Replies: 1
- Forum: Nortel: Business Communications Manager BCM
