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  1. Philly83

    Error: Pin update failed to update on Unity Connection Server

    A user can't log in to extension mobility and I want to change their PIN as part of troubleshooting. I try to change the PIN under end user in CM and when I save I get Error: Pin update failed to update on Unity Connection Server The user is in Unity as an active user imported from LDAP. PIN...
  2. Philly83

    1 line on 2 phones, 3rd call only rings on one phone

    Yes gnrslash nailed it. Max/busy not the same on the line appearances for each phone. Thanks again.
  3. Philly83

    1 line on 2 phones, 3rd call only rings on one phone

    We have 2 8851 phones at a counter where 1 line is shared on the 2 phones and is the only line on them. If 1 call comes in and is put on hold on one of the phones, you can pick the call up on the other. This also works for the second call - rings on both, and if put on hold the calls show on...

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