Let me clarify the situation, since I think my first attempt was a bit murky.
We have one physical person who answers phones. We want to set up three auto-attendants on Merlin Messaging and then be able to switch all incoming calls on the PRI to whichever AA is appropriate for the time (i.e...
I have Merlin Messaging 2.5 on a Magix system and would like the ability to easily switch between three auto attendants to answer our phones. We have a medical practice and want to use one attendant for regular business hours, one for lunch, and one for when we are closed. I do not want them on...
As an addendum, be sure Merlin Messaging is set to the proper number of digits for the extensions in your office (i.e., our office uses three digit extensions and for the life of me, I couldn't figure out why it would stop at two when I entered an extension number until I found the setting for...
Well, according to this thread (and the card itself), I have a CKE5 processor in this Merlin Legend system. However, according to SPM's System Inventory, I have a CKE4, Hardware Vintage 02. Any ideas as to the reason for the discrepancy? Thanks in advance.
Our medical office is expanding to another location. I would like to have one full point-to-point T1 to connect the two offices so that we can have voice and data over the same pipe. This way, we can share servers, voicemail, etc. Phone system is Merlin Magix. The data we will share is not very...
Sort of off topic, but if my dial plan starts at 500, is there an easy way to have extensions in the 400 range? BellSouth just gave us a block of DIDs in the 400s. Instead of dealing with them and having a new block issued, can I somehow integrate the 400s into our dial plan without doing a...
I purchased mine here just last week from here http://www.phonedoctor.com/parconunandc.html#355A or you may want to try www.metrolinedirect.com/355aadapter.html. Hope this helps. :)
Has anybody seen or used SocketMagix? It is a device to connect the admin port on a Merlin to a LAN (http://www.interactivenw.com/socketmagix/content/index.asp. Cost is around $600. Not sure if I am ready to spend that much, as I am an end user and now that the system is programmed, I don't need...
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