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  1. emilykerr

    Micros 3700 - Menu Level Difficulty in One RVC

    Order types shouldn't be the issue, because multiple order types (begin table, check ID, to-go) work just fine in other RVC's. The only thing that should be different about the room service RVC is the auto-grat of 20% applied to all tickets. As far as ringing in liquor items, we have function...
  2. emilykerr

    Micros 3700 - Service Charge Issue

    I have input an option for an 18% gratuity to be added for large parties. The service charge will apply to the check just fine, but it causes some tickets to be unable to close out. Certain tickets will give a "transaction code not allowed" error. I have not noticed any similarities in tender...
  3. emilykerr

    Micros 3700 - Menu Level Difficulty in One RVC

    Hi all, My restaurant is set up with 4 different menu levels for all liquor items (single, double, HH single, HH double). It is not set with any time-restricted auto level change. This works for us. However, in the Room Service RVC (and not any others), I am unable to get the "double", "HH...

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