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  1. SouthernKnight

    Inbound EC500 not converting to Internal Extension

    001, I have moved that 1 everywhere lol. Put in dial prefix, put it in the phone number, left it off. Sadly same results. Incoming call handling is the same as it was prior to moving to Lumen. I've also tried a few things there as well, such as in case it was getting 11 digits to strip 1...
  2. SouthernKnight

    Inbound EC500 not converting to Internal Extension

    We recently started moving some of our voice circuits from Verizon to Lumen. All of that itself is going fine. However, since we have moved we have noticed an oddity... In the past, on the Verizon circuits, if a user with EC500 calls their own DID it would convert the inbound EC500 number to...

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