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Hi thanks For the update , just a quick question guys whenever we are changing the audio file which is in .m4a format to wav file from audicity with uncompressed PCM, 8Khz, 16-bit, mono . the result file i couldn't hear anything so is it normal or even if we change the file to this format (...

Hello shaun , its stating embedded voicemail and as per the attached i followed the thread but confused with one step as it informs to put the file in System SD | DYNAMIC | LVMAIL for an IP500 V2 an IP500. But i can see many clp file in this folder , so i dnt know which i should delete or...

i just have recording in .m4a format , so i dont know which format will work . sorry for not specifying the voicemail or pro as i am newbie to avaya .

Hello tech guys , i am having an Avaya IP office manager 500V2 Standard Edition .I want to replace my existing Auto attendant file , As a shortcut i thought i will replace auto attendant by recording through shortcut of dialing number . but my manager gave me one mp3 file and want me to put...

Hello Guys able to fix this by the solution from one of tech above of having at least 2 Call Appearance buttons on the user , as it uses one call appearance for each call , so whenever we are transferring its using separate call appearance . As that was not configured so call transfer was not...

hello team i am using Avaya 9608g model .

hello team , i have an avaya IP office manager 500V2 . i have almost 300 ip phone which are working fine but like in terms of transfer button that whenever i receive internal/external call if i want to transfer to any other internal extension i am unable to do ( i press transfer button but its...

Hello guuys i want to add dns host entry in my complete network , i made a host entry in dns but still its not reflecting in all users , can you please sujjest anything to do .

Hello Guys tried deleting some voice mailbox from users , it started recording but one thing i couldn't find out the way to delete the voice mail messages from group as there are 2-3 extensions assisgn to that group , i saw the members of that hunt group its showing nothing but when i check...

Hi actually it restarted twice from past two days . So could be this issue with hardware or any software config .but still there was no changes done past As you said i need to upgrade the firmware but this was working with no issue from past 2 years .so wat do u guys sujjest.

Hello guys , need an advise as i am facing an issue with auto restart of my Avaya Ip 500V2 9.1.0 system when i check system status its showing me : Reason : Abnormal termination Termination Cause : <ISI Exceptionn> addr = 00000000 d=5 pc= 00000000 stack = f436e198 f012af18 f012fdec...

Hello expert .please need your assistance as i want to configure auto attendant through doaling *8401 but i cannot able to record new .as soon i give press 2 to change .call disconnect. Anybody please help.