That's not the right option. This changes the displayed number on the caller's display when a member answers the call. With this option, the display will hold the called pilot number on the display, otherwise the display will change to the number of the member who answered the call. For outgoing...
Thanks adibv!
This is our current approach. But 80% of outgoing calls go to internal devices. If the called party isn't available and later calls back, the call goes directly to the hunt group member. I can't believe, that there is no other way. Every call center do that. The OpenScape Voice...
Hi all,
yes, the AP 3700 has two power sources, but this is mainly undocumented. You can plug the AC and DC source concurrently. If one source will fail the other should provide the power. We use that on our H4K.
cheers
Frank
Hi all,
we have a HiPath 4000 V8 with 6.000 ports. Some departments use a hunt group for their incoming calls from internal and external parties.
What we want is, that outgoing calls from every hunt group member send the pilot number of the hunt group to the called party. Intern and extern. Is...
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