We've got the following phenomenon on our CM 7.0.0.2.0-SP2.
On a VoIP-Trunk (terminates as E1/DS1) we get suspicous calls which seem to try to scan through a range of numbers.
list trace tac output:
14:32:35 TRACE STARTED 03/20/2019 CM Release String cold-00.0.441.0-22684
14:33:11 Calling party...
Thanks kyle555. Unfortunately the command provided
"/usr/bin/sudo /opt/ecs/bin/logc -c 'view%mta' > /tmp/mstdecoded.m"
is not delivering a result due to "not authorized"-message.
User not authorized to execute mta, contact AVAYA
The reason may be that ACM is not running or
the Trace Analyzer...
Is there a way to convert/decode MST logs without being tier 3 or 4 engineer?
Any help is appreciated. Thanks in advance
We currently have an issue that (randomly) approx. 2% of the calls cant be heard by our agents (caller can hear us) and the caller then is being transferred somehow to...
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