@jdcorey
I'd be happy to share our documentation...I've asked my team to provide what we have available today and will post once I receive it. I'm hoping to connect with a few like-minded organizations and hopefully compile some best practices and an additional layer of support.
-Andrew
We are (normallY0 running other 3rd Party Services but have disabled them to minimize variables...it seems that just our default server setup suffers from performance issues related to Transaction Services/Reporting...even if we disable or do not use Eigen.
We have tried 5.6.0 and 5.6.2. in both cases, the Servers will built from scratch following a know good process as of 5.5. Yes, we are using Eigen. When we run Manager Procedures or Reports, we start getting payment failures at our Eigen Terminals. Not sure (at the moment) what version of...
chipmotley,
Have you resolved this issue? We are experiencing the exact same behavior and the reinstall of autosequence's did not have an impact. Oracle support also suggested we rebuild the statistics table, which also had no impact.
-Andrew
Our company is looking to move from RES 3700 5.4.x on Windows Server 2008R2 VM to RES 3700 5.7.x on Windows Server 2016. In both cases we leverage EM Server. We have been unsuccessful in 2 attempts thus far as Reports and Manager Procedures cause the CPU to spike to 100% and interrupt our...
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