Hello!
Y have a Engage 6.7 with Genesys integration.
In Genesys we have routing point and the information from genesys sends the field called "AtributteDnis" to Nice with the routing point information and it comes to the connection manager as DNIS but also as OriginDN.
The bad news is that when...
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.