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@teletechman - yes, I did and unfortuantely no luck....no matter what the DS30 just shows green for about 30 seconds goes to red for about 15 and repeats that cycle...

@IPGuru - yes, I have removed all phone lines and attempted to get this thing to boot with only a new power supply and connection to control unit - still in the reboot loop....

@joe2938 - yep did exactly that - no luck....

@joe2938 do you mean another phone system altogether as in maybe a different site to see if a different controller recognizes it? I don't really have any way to do that if that is what you mean. However, I did remove all phones plugged into unit and attempted to power back on and see if...

@intrigrant - thank you - we do have an Avaya trained tech coming on site shortly but this is GREAT info.....

@budbyrd: If you mean did I connect the cable from the DS30 to my control unit in a different port (there are 8) the answer is yes....I did see the DTE process, a little over my head but what's the worst than can happen at this point? I am familiar with putty'ing in to a switch so maybe I can...

Yes @TheSmash, I have - yes, light still flashes green then red......and remember from my original post, we tried a replacement unit same exact light flashing business - we do have a power supply coming but I'm nervous about what's next if that doesn't work....so trying to troubleshoot all...

@joe2938 - the NEW unit was only a temporary measure as same issue occurred with it so we have retained the existing unit. I can't go to "upgrades" because my control unit won't recognize it - any other thoughts? Thank you!

Hmmn, it's the unit that was previously working JUST FINE until "something" happened - I think v1 here is the s/n: 700426216 I think v1 because I've seen the s/n of V2 and it's like 7005XXXXX so this one must be older. Thank you! So I'd agree with you except it was 100% fine till an act of...

I am reporting back - removed all phone jacks powered down, powered up - still same green about 30 seconds, red about 15....wish I knew what the pattern meant although you'd think my Avaya vendor would have said if it meant something. Thanks for the idea!

Nor sure if we indeed removed all phone jacks from font but we have indeed removed power, I will try it your way and report back....

Yes, power supply to come today - let's hope that is it! Do you happen to know what the pattern means?

In center of the unit. Had our vendor in here thought unit was bad - now seems to not be the case as a new unit was tried with same error. Control unit doesn't seem to recognize the expansion unit. Meanwhile, I have an entire building without phones! The vendor seems to think a new power...