Is it possible to customize the "Split/Skill Call Profile Daily" report to allow for multiple skills, multiple dates and multiple sites? I previously received a response from a dhookom but was unable to open the link. I am still trying to accomplish the customization if it's possible.
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.