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non ACD hunt groups need to hunt on a no answer
rona is only an option when ACD is applied (which we don't have licenses for until after we upgrade) I tried adding a cov path that rings back to the VDN, but the cov path doesn't get applied. I feel like it should and I really don't understand why it doesnt- Jessay
- Post #4
- Forum: Avaya: CM/Aura (Definity)
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non ACD hunt groups need to hunt on a no answer
So we've recently run out of multiple licenses and are unable to purchase more until we upgrade. soooo i cant add anymore agents! i'm working on developing a hunt group, that still uses a VDN/Vector. so far i'm able to play announcements and use an auto-attendant, and then hunt to a group of...- Jessay
- Thread
- Replies: 5
- Forum: Avaya: CM/Aura (Definity)
