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Agent history - not populating for some agents
Issue yet to be fixed because i have R10.1.2 which is latest release from on IPOCC- Bobsiko05
- Post #4
- Forum: Avaya: IPOCC (Contact Center for Voice)
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Agent history - not populating for some agents
Hello Tihana, I'm experiencing same issue on R10.1 after an upgrade from R9.1 to R10.1. have you found solution to this issue. Avaya has no documentation to back this issue BR Bobsiko- Bobsiko05
- Post #2
- Forum: Avaya: IPOCC (Contact Center for Voice)
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IPOCC Agent Status Report not updating
After updating IPOCC from R9.1 to R10.1, all of a sudden Agent status report started populating incomplete Agents status reports. This was working perfectly before the upgrade. Has anyone experienced such.- Bobsiko05
- Thread
- Replies: 0
- Forum: Avaya: IPOCC (Contact Center for Voice)
