Thanks for the reply AlphaMann,
Our team has not performed many IVR variable programming, typically we were reliant on our vendors. Do you have a few snap shots to assist with the IVR subroutines?
Hey all, looking to obtain the steps to add a customer post call survey to our IVR to gather the data that is input by the caller
Customer Service Phone Survey
Intro: Your feedback will help us improve the service our customer service representatives provide. At the end of the survey you will...
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