If you are still in need of getting this done, I would suggest we could use the "lost password" trick to gain access to configurator, add a Super User account, and then update the credit card processors new information.
Were you able to resolve this issue? If not, please let me know and we can help.
With e7, if you have less than 6 workstations, you can modify one file and get back in to configurator (assuming you have a back office PC). If you do not, we can still get in, but it is a little more tricky...
Correct, you must be running Windows 7 at minimum on the back office PC. Additionally, you need to run E7 version 4.2 or 4.3 (4.3 is the latest). You'll need to have WS5 or WS5A's for workstations.
What version operating system is on your back office PC? What version of Micros e7 are you...
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