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  1. Grimson2452

    CCR Groups and Queuing

    Hi, Thank you both very much for your help on this one. I had a feeling it would be a case of separate queues for each. I don't think we have ICR at the moment so I'll take a bit more of a look into this one and see if its something the company will pluck for but I'll have a bit of a play with...
  2. Grimson2452

    CCR Groups and Queuing

    Evening All Long time lurker first time poster so please go gentle [smile] Avaya IP Office 500 V2 Version 8.0 (61) Voicemail Pro I've got a bit of a question around CCR Hunt group queuing. Just as a bit of background we have a booking centre that handles all service bookings for our...

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