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  • Users: Ed D
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  1. Ed D

    ByPass Recorded After Hours Message

    Our front desk is asking if it is possible to have an incoming after hours caller, bypass the recorded message to just leave message. Apparently this request has been quite common. Thanks, Ed
  2. Ed D

    Shoretel 420 ip - KEYPRESS Shortcut DND

    I am new to the Shortel Support for end users. We have several of the 420 ip phones and was just looking for a few short cut keys that would not require interaction with the COMMUNICATOR. Specifically, I was looking for a KEYPRESS that would allow a user to place their phone into DND. I can do...

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