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Virtual mitel 3300 rel 7.2 running on an ISS need to backup and restore database due to a corrupt DB is there any special procedure or is it the same as an MCD ICP controller? on an MXEII there needs to be a manual reset after the restore is it the same on a virtual or is the reset done on...

update Thanks for all your help guys I used the customer unused 3300 mxeIII controller and moved all the cards and I button over and changed the ARID then sync'd licenses then did a restore from the latest backup system up and running 100% now the old controller on a test bench tried to...

update tried replacing drives but I think there may be a problem with the boot string the system was 7.0 and was updated to 8.0 sometime back after clearing sockets the raid sees the drive and starts to boot then says can't load boot file i think the controller is looking for the updated...

Billz66 thanks for the info not sure I guess I will just do the drive replacement has listed above and go from there

one more question down time is hard to get, I have access to a controller that is the same software level and currently not used it has basic licenses can I used that controller to install a hard drive load the new certificate, then sync to the amc and then restore the database from the...

thanks I almost forgot about the updated cert yes I have a twin pack of drives with the same software revision as the original drives so do I have this right 1. connect to maint port with my laptop 2. power down controller and remove both drives 3. power up and watch for socket cleared...

bringing up an old thread have a 3300 mxeiii controller running rel 8.0 ver 14.0.93 sata raid recently it just locks up phones loose connection and no access to esm a power off reboot brings it back for a week or two then it happens again Mitel recommends drive replacement in a pair I was...

i have to deal with some very old 3300 software and issues like this always seem to be a browser issue pop ups , trusted sites, compatibilty 8.0 is fairly new and i use IE or firefox to make changes even on the old 6.0 i use edge in IE mode and it works ok have you tried another browser

yes more info needed like software level and what browser you are using

kwbmitel Thanks I have done the E2T card on new installs in our lab before they went to the site and did 2 putty sessions one to 2002 and one to 2007 to set the IP for the e2t. tricky if I remember correctly I guess I am a bit leary of the cluster and the SDS and making sure every form that...

Sorry I was a bit vague 1 MXE controller 1 MXE III controller 12.0.3.15 latest rel 6.0 SP3 the latest supported version that handles Per Nodes with digital phones No DHCP on the controllers it is handled by their network the IP Phones are on the new network IP scheme and hardware but...

looking for some tips on this. the site has 2 controllers in a cluster they need to change the ip addresses they are moving to a new network. I know the SDS will change some items but not others one controller has an E2T card so that will need to change via the maint. port I was going to change...

Eyes my alarms are not always from the same per node / fim card they rotate around between all the per nodes keep us posted on replacing the fim card

Eyes the connection loss in my case is momentary the cabinet comes right back in like a minute every time but when they were doing an intrusive scan both controllers lost their mind they needed to be reset by the front panel that hasn't happened again this site is a large health care campus...

EYES, I have not resolved this as of yet but I am convinced it is some security device on their network causing this. my reasoning: 1. the alarms are like clock work right after an AMC sync in both controllers at this site when they stopped all network work around the holidays the alarms...

update we had issues with a network scanner early last year we told the customer IT team to stop scanning any Mitel devices the scans were causing the system to lock up and need to be rebooted. they did and the system calmed down except for the above alarms twice a week or so this holiday...

system is running ver 6 mcd and still using digital phones having connection issues to PER nodes right after the system syncs to the license AMC happens 2-3 times a week all devices in the PER nodes go offline and come back online from the error logs cut and pasted from an excel file it...

this is a large health care campus we are at the latest supported version that is compatible with the FIM cards and PER nodes a lot of analog and digital phones going to a newer version would mean going all IP and ATA's an expense they are not ready for. It does have an ACD with contact center...

have an older 3300 rel 6 with the PER nodes for analog and digital sets as well IP sets the site has 2 controllers in a cluster with SDS. they have had some alarms since the IT dept is scanning for vulnerabilities but with in the last 2 months the alarms are getting worse and the system has...

have been away from NEC for a few years now and been working on Mitels having issues with new computers and browsers in web pro saying please characters on our old 9100 at one site, is there an upgrade for the 9100 that will work with other browsers ?